Knight Transportation, Inc.

Senior Account Manager

US-AZ-Phoenix
Req No.
2017-2397
Category
Marketing
Type
Regular Full-Time

Overview

Senior Account Manager    

Location: Phoenix

ROLES and RESPONSIBILITIES of our Account Manager:

Attributes of a successful Logistics Account Manager has exceptional customer service skills, superior communication skills and eager for personal development.

 

 

Customer Relationships:

  • Create a personal and professional relationship with every customer by displaying sincere concern for his/her family, goals, and personal interests
  • Verbally communicate with each customer daily and practice integrity in each conversation
  • Actively seek to understand each customer’s requirements, procedures, and goals through consistent verbal contact
  • Secure customer rapport through genuine and exceptionally responsive interactions

Job Objectives:

  • Track loads and provide accurate and efficient updates
  • Ensure all loads are meeting service requirements by providing interventions to Driver Managers, and Market Planners
  • Proactively communicate and provide creative solutions for customers
  • Ensure all load information is accurate and exceeds customer expectations

Job Responsibilities:

  • Establish additional business opportunities through daily interactions with customers
  • Understand and execute market objectives
  • Produce quality opportunities through lead generation
  • Discuss customer issues and opportunities daily with Regional Sales Manager

Expectations:

  • Grow your Market
  • Provide high level customer service
  • Be impactful in achieving team and company objectives

Knight is recognized by Forbes 2014 Magazine as one of "America’s 100 Most Trustworthy Companies.” Knight is ranked 14 of 8,000 publicly traded companies and the HIGHEST of any Transportation Company.

 

Ind23

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.